Returns & Exchanges

Returns & Exchanges

At West Bound Style, we want you to love your purchase! If you’re not completely satisfied, we accept eligible returns and exchanges within 30 days of the confirmed delivery date, subject to our return policy.

How to Request a Return

All return requests must be submitted through your West Bound Style customer account.

  1. Log In to Your Account using the email address associated with your order.
  2. Go to your order history and select the order you wish to return.
  3. Click Request Return, select the item, and choose the reason for your return.
  4. Submit your request for review.
  5. Once your request is approved, you’ll receive further return instructions.

Important: Please do not ship any items back without prior approval. Unauthorized returns may not be accepted.

Exchanges

Need a different size or style? We’re happy to help!

Please submit a return request through your customer account. Our team will review your request and provide exchange instructions based on product availability.

Exchanges are available for eligible U.S. orders within 30 days of delivery.

Return Requirements

  • Items must be unused and in their original condition and packaging.
  • Boot soles must be completely free of scratches, scuffs, or signs of wear.
  • Customers are responsible for return shipping costs.
  • Missing original boot or hat boxes may result in a $10 fee.
  • Returns shipped without an exterior protective shipping box may incur an additional $10 fee.
  • International orders are eligible for refunds only, not exchanges.
  • Original shipping and handling charges are non-refundable.

All returned items are subject to inspection before a refund or exchange is approved.

Start Your Return

Ready to request a return? Simply log in to your account and select the order you’d like to return.

LOG IN TO REQUEST A RETURN

Questions?

For complete return eligibility requirements, fees, and refund information, please review our Refund & Exchange Policy.

For general questions, contact us at support@westboundstyle.com.

Thank you for shopping with West Bound Style!